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Returns

  • Can I cancel or make changes to my order? I need to cancel my orderWe start processing orders straight away, so we may not be able to stop your order before it...
  • Can I exchange an order? No, we do not exchange items.In the event you change your mind, you may be able to return an online item for a full r...
  • Can I return more than one order in the same parcel? No. Please return each order separately and include any packaging that forms part of the goods with your valid proof ...
  • Orders Prior to Monday 11th August 2025 If you purchased goods prior to 11 August 2025 and would like to either (i) return items purchased within the 28 days...
  • Return an item bought online, shipped from a brand partner You have 28 daysto return your item You will need to pay for the returns postage Once returned, allow14 days t...
  • I need to return an item bought online Purchased or have an order prior to Monday 11th August 2025? Please check out important information regarding the adm...

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